![]() “When did you first start feeling like this?” ![]() These questions encourage speakers to be open and expand on their thoughts. If your role is to assist a speaker to talk about an issue, often the most effective questioning starts with 'when', 'where', 'how' or 'why'. The best questions are open-ended as they give the speaker choice in how to respond, whereas closed questions allow only very limited responses. When you are the listener in a sensitive environment, the right sort of non-directive questioning can enable the speaker to describe their viewpoint more fully.Īsking the right question at the right time can be crucial and comes with practice.
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